South Dakota Department of Tourism - sitemap

Annual Conference

2015 Governor’s Conference on Tourism

January 20-22, Pierre, South Dakota


2015 Conference Videos

    “#HiFromSD” video

    2014 “Why Travel Matters” video

2015 Conference Presentations and Handouts

    How to Create an Amazing Customer Experience by Shep Hyken
    (PDF, 3.92 MB)

    Understanding Today’s Female Traveler, by Sheila Mahony
    (PDF, 1.32 MB)

    No More Drama!, by Michelle Ray (PDF, 848 KB)

    Cracking the Mystery of Traveler Behavior, by Clayton Reid
    (PDF, 6.01 MB)

    Brand USA, by Amir Eylon (PDF, 3.42 MB)

    2015 RMI Roundup, by Rocky Mountain International and SD Tourism
    (PDF, 360 KB)

2015 Annual Awards

    Awards presented at the 2015 Governor’s Conference on Tourism