Travel South Dakota, in partnership with the South Dakota Retailers Association, is excited to bring in Rebecca Heiss for the 2025 Spring Customer Service Seminars (formerly known as Spring Hospitality Training). Rebecca will travel across South Dakota May 12-15, sharing her message to frontline workers in seven communities. There is no cost to attend any of the sessions. Locations & times are listed below.
Note: National Travel & Tourism Week 2025 is May 4-10.
What You'll Learn
(coming spring 2025)
Locations & Times
Deadwood — Monday, May 12 @ 9-10:30 a.m. MT — Homestake Adams Research & Cultural Center, 150 Sherman Street
Custer — Monday, May 12 @ 3-4:30 p.m. MT — The Custer Beacon, 32 S 3rd Street (location still being confirmed)
Rapid City — Tuesday, May 13 @ 8:30-10 a.m. MT — The Monument (LaCroix Hall C), 444 Mt. Rushmore Road N
Pierre — Tuesday, May 13 @ 3-4:30 p.m. CT — RedRossa, 808 W Sioux Avenue
Sioux Falls — Wednesday, May 14 @ 8:30-10 a.m. CT — Monick Yards, 605 E 8th Street
Yankton — Wednesday, May 14 @ 2:30-4 p.m. CT — Old Mill Event Center, 106 Capital Street (location still being confirmed)
De Smet — Thursday, May 15 @ 10:30 a.m.-12 noon CT — De Smet Event & Wellness Center, 705 Wilder Lane
Registration
Registration is not required for these sessions. There is no charge to attend. (These free sessions will only be presented in-person. No livestreams or recordings will be available.)
Meet the Speaker: Rebecca Heiss
As a stress physiologist, Dr. Rebecca Heiss is dedicated to helping us overcome our instinctual limitations - the ancient, often subconscious fears that hold us back from our optimal performance and our happiest lives. Her research has been designated "transformative" by the National Science Foundation and it is waking up audiences around the world.
Today she shares her T-minus 3 Technique to transform fear to fuel from stages around the world as a full-time speaker and facilitator of her Fearless Masterclass. She continues her research on how we can turn trauma into Post Traumatic Growth (PTG) rather than PTSD. Rebecca's "fear(less)" message inspires hope and actionable insights to train our brains to work for us, rather than against us in times of change and uncertainty. With surprising humor and palpable energy, no matter if Dr. Heiss is delivering virtually or on stage, she wins over her audiences with interactive, inspiring, and timely takeaways.
See more on Rebecca's website, RebeccaHeiss.com.
FOR INFORMATION
For more information or with any questions regarding the Spring Customer Service Seminars, please contact Bailey Tysdal, Industry Training & Legislative Relations Manager, at 605-773-3301 or [email protected].