Spring Hospitality Training
May 2-5, 2022

The Department of Tourism will be hosting Christine Cashen for the 2022 Spring Hospitality Training. Christine will travel across South Dakota during National Travel & Tourism Week (May 1-7, 2022), sharing her message to front-line workers in seven communities. There is no cost to attend any of the sessions. Locations and times are listed below.


What You'll Learn

Carpe Chaos: How to Get Along, Get it Done, and Have More FUN!

Seize the chaos! Life is messy. Change happens. There is never enough time. Lean into your life! It doesn't matter what happens to you. What does matter is your response. It is time to Carpe Chaos! Seize your time, seize your energy, and take responsibility for your own emotional state. Develop a culture of understanding, respect, and true teamwork.

Audience takeaways:

  • How to create a better day with more energy
  • Integrate personality styles for less conflict
  • Get creative problem-solving techniques
  • Discover how to have less stress and increase morale

You don't want to miss this presentation. Join Christine for strategies to achieve the best in your personal and professional life. You'll leave feeling charged up, motivated and excited to get back out there and work your magic.


Locations and Times

Keystone - Monday, May 2 @ 8:30-10:30 a.m. MT - K Bar S Lodge, 434 Old Hill City Road

Sturgis - Monday, May 2 @ 2-4 p.m. MT - Sturgis Community Center, 1401 Lazelle Street

Rapid City - Tuesday, May 3 @ 8:30-10:30 a.m. MT - The Monument (LaCroix Hall), 444 Mt. Rushmore Road N

Pierre - Tuesday, May 3 @ 2:30-4:30 p.m. CT - RedRossa Italian Grille (Highlands Ballroom), 808 W Sioux Avenue

Aberdeen - Wednesday, May 4 @ 8:30-10:30 a.m. CT - Aberdeen Community Theatre (Small Theatre), 417 S Main Street

Sioux Falls - Wednesday, May 4 @ 2:30-4:30 p.m. CT - Holiday Inn City Centre (Starlite Room), 100 W 8th Street

Brookings - Thursday, May 5 @ 10 a.m.-12 noon CT - Swiftel Center (Daktronics Room CD), 824 32nd Avenue



Registration is not required for these sessions. There is no charge to attend. (These sessions will only be presented in-person. No livestreams or recordings will be available.)


Meet the Speaker: Christine Cashen

Christine CashenPeople across the globe are raving about Christine Cashen and her refreshing take on everyday life. Christine is one of the few individuals to meet the rigorous induction criteria of the National Speakers Association, CPAE Speaker Hall of Fame, and there’s no question that she deserves that honor; her effortless ability to pull in any audience with her remarkable insights on commonplace situations make her and her messages unforgettable.

For 20 years Christine has shared her expertise on conflict resolution, stress management, and cultivating a happier more productive workplace. Audiences have related so much to her experiences, struggles, and lessons that listeners have wanted to take her back with them to the office.

Christine holds a bachelor’s degree in Communication and a master’s degree in Adult Education. In 2016, she was the recipient of an honorary doctorate from Central Michigan University. Prior to becoming a speaker, she worked as a university admissions officer, corporate trainer, and broadcaster. She is a mother of two, wife of a “hottie engineer,” and caregiver of Murphy, a chocolate lab.

See more on Christine's website.





For more information or with any questions regarding the Spring Hospitality Training, please contact Bailey Carlsen, Industry Training & Legislative Relations Manager, at 605-773-3301 or [email protected].