Spring Hospitality Training
May 8-11, 2023

Travel South Dakota, in partnership with the South Dakota Retailers Association, will be hosting Betsy Allen-Manning for the 2023 Spring Hospitality Training. Betsy will travel across South Dakota during National Travel & Tourism Week (May 7-13, 2023), sharing her message to front-line workers in seven communities. There is no cost to attend any of the sessions. Locations & times are listed below.

Travel South Dakota                     South Dakota Retailers Association


What You'll Learn

People Savvy: Improve Communication, Build Better Relationships & Deal With Difficult People Effectively

Studies show that 85% of your success in life is due to your people skills, yet it’s one of the most difficult skills to develop. In this highly interactive & hilarious presentation, Betsy takes you through an engaging experience of how different personalities prefer to communicate, connect, be influenced, make decisions and resolve conflict. As a human behavior expert, Betsy breaks down personality styles in a humorous and easy way so you can work better with others and get the results you want.

Actionable Takeaways:

  • Get strategies for increasing your emotional intelligence and dealing with difficult people.
  • Quickly identify someone’s personality, preferences and peeves, and leverage that knowledge to build stronger relationships, enhance service and reduce conflict with others.
  • Discover strategies to common communication issues so you can adapt to get better results with people.
  • Learn how each personality style is specifically motivated, and how they prefer to be influenced and make decisions.


Locations & Times

Hot Springs - Monday, May 8 @ 10-11 a.m. MT - Mueller Civic Center, 801 S 6th Street

Spearfish - Monday, May 8 @ 3-4 p.m. MT - Black Hills State University (Meier Hall, next to Berry Library), Yellow Jacket Lane

Rapid City - Tuesday, May 9 @ 8:30-9:30 a.m. MT - The Monument (LaCroix Hall C), 444 Mt. Rushmore Road N

Fort Pierre - Tuesday, May 9 @ 2:30-3:30 p.m. CT - Casey Tibbs Rodeo Center, 210 Verendrye Drive

Sioux Falls - Wednesday, May 10 @ 9-10 a.m. CT - Holiday Inn City Centre (Starlite Room), 100 W 8th Street

Watertown - Wednesday, May 10 @ 2:30-3:30 p.m. CT - Goss Opera House, 100 E Kemp Avenue

Yankton - Thursday, May 11 @ 10-11 a.m. CT - Mead Museum (Leonard Hall), 82 Mickelson Drive



Registration is not required for these sessions. There is no charge to attend. (These sessions will only be presented in-person. No livestreams or recordings will be available.)


Meet the Speaker: Betsy Allen-Manning

Betsy Allen-ManningFeatured on FOX, CBS, ABC, NBC & TEDx, Betsy Allen-Manning is a renowned leadership speaker & corporate culture expert for fast growing companies. As founder of Corporate Culture Training Solutions, known as one of the top leadership training companies in Dallas, Texas, her specialty is improving workplace culture, creating better employee experiences & developing ‘ready-now leaders’ who are equipped to attract, engage, motivate & retain talent in a hyper-competitive marketplace.

Betsy is the author of 3 published books and is one of the top leadership motivational speakers in Dallas. Through her dedicated research, expertise in human behavior, experience working as a manager for 5-star hotels, and her involvement with the John Maxwell Team, she is honored to have trained over 15,000 leaders & teams for small businesses, franchises & associations, to multi-billion dollar corporations, such as Toshiba, Aflac, Fidelity & the US Department of Defense

See more on Betsy's website.





For more information or with any questions regarding the Spring Hospitality Training, please contact Bailey Carlsen, Industry Training & Legislative Relations Manager, at 605-773-3301 or [email protected].